What business process outsourcing offers
Business process outsourcing (BPO) is the practice of engaging another firm to carry out specific business activities on your behalf. It typically covers back-office functions such as accounting and front-office functions such as marketing and sales, and can be arranged either onshore or offshore.
By entrusting these tasks to specialists, your organisation gains flexibility, lower costs and access to expertise without the overhead of building those capabilities in-house.
